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Edwards School of Business

COURSE INFORMATION

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Emotional Intelligence (EQ) Essentials for Supervisors

Introduction and Background

Emotions drive people and people drive organizations. Leaders who understand the impact of emotional intelligence, who are self-aware, and who use that basic knowledge to influence others are those leaders people want to work with.

Research shows EQ is 85% responsible for the culture a leader creates and for the positive engagement of employees. Leaders and team members with high EQ are aware of the team moods, member interactions, team culture and its impact on achieving results. 

Key Learning Objectives

  • Expand basic knowledge of emotional intelligence competencies and their effect on performance, leadership and team culture.
  • Develop strategies for improving self-awareness, relationship management and team development.
  • Differentiate between the EQ leadership competencies of: self-regulation, empathy, compassion, relationship management and effective communication

Refund Policy

University of Saskatchewan's liability is limited to reimbursement of paid tuition fees. Cancellations received at least ten (10) business days in advance of the course commencement date will receive a full refund. Cancellations received less than ten (10) business days prior to the course commencement date will be subject to a $200 administration fee. Cancellations received less than three (3) business days prior to the course commencement date will be subject to full course tuition cost. Non-attendance will incur full course tuition cost. Fees subject to change without notice. Program Transfer Policy: One course transfer will be permitted without penalty if the cancellation request is received more than ten (10) business days prior to the course start date. Program transfers within ten (10) business days of the course start date will be subject to a $200 administration fee. Alternate program transfers may be approved dependent on course availability. Transfer requests must be scheduled within six (6) months of the initial purchase. Applicants will be responsible for any price difference in program fees at the time of the request. Each subsequent transfer request will be subject to $200 administration fee.


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Details

Course Code: ESB254